koktoto Platform Privacy Notice
This page describes what we collect when you use koktoto and how we keep that data protected. We at koktoto take your privacy seriously. When you create an account, deposit funds, or place a wager on our platform, you share personal information with us. We explain below what we do with it, who may access it, and what rights you have.
Our koktoto service operates across Indonesia, including Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta. We comply with local data-protection law and international standards for encryption and access control. Your data is encrypted in transit and at rest. We do not sell your information to third parties for marketing purposes.
Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. We do not offer our services in jurisdictions where online wagering is prohibited.
What we collect
We collect information in three categories: account data, transaction data, and device data.
Account data: When you register on koktoto, we ask for your full name, date of birth, email address, and phone number. We verify your identity using government-issued documents (ID card, passport, or driver's license). This verification is a one-time process. We also collect your residential address and, if you choose to link a payment method, your bank account or e-wallet details.
Transaction data: We record every deposit, withdrawal, and wager placed on our platform. This includes the amount, timestamp, payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), and the outcome. We retain this data for at least five years to comply with anti-money-laundering regulations and to resolve disputes.
Device data: We log your IP address, browser type, operating system, and device identifier when you access koktoto. We use this to detect fraud, enforce account security, and understand how our platform is used across Android and iOS devices.
Data we collect on koktoto
- Full name, date of birth, email, phone number
- Government ID and residential address
- Bank account and e-wallet payment details
- Deposit, withdrawal, and wager history
- IP address, device type, and browser information
How we use your data
We use your information to operate koktoto, process your transactions, and protect your account. Specifically:
- We verify your identity to comply with anti-money-laundering law and to prevent fraud.
- We process deposits and withdrawals through our payment partners (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment).
- We monitor account activity to detect unusual login patterns, large withdrawals, or rapid account changes.
- We use your email and phone number to send account notifications, password-reset links, and withdrawal confirmations.
- We analyze aggregated, anonymized data to improve our platform's performance and user experience.
We do not use your data to send marketing emails or promotional offers unless you explicitly opt in. We do not share your personal information with third parties for their own marketing purposes.
Third-party processors and your rights
Our koktoto platform relies on third-party service providers to process payments, host our servers, and send emails. These processors are bound by confidentiality agreements and may only use your data to perform their specific function. Our servers may sit outside your jurisdiction; your data may be transferred to data centres in other countries to ensure platform availability and security.
You have the right to request a copy of your personal data held by koktoto. You may also request correction of inaccurate information or deletion of your account and associated data, subject to legal retention requirements. To exercise these rights, contact our support team via email or through your account settings.
We use cookies and similar tracking technologies to remember your login session, store your language preference, and measure how you interact with our platform. You can disable cookies in your browser settings, though this may affect your ability to use koktoto on mobile or desktop.
We encrypt your data in transit and at rest. Your password is hashed and never stored in plain text. Two-factor authentication is available to add an extra layer of security to your account.
If you have questions about how we handle your data, or if you believe your privacy has been compromised, contact us at our support email or through the help section in your koktoto account. We aim to respond to privacy inquiries within ten business days. Our commitment to transparency and account security is central to how we operate on koktoto.
This privacy notice was last updated in 2024. We may update it from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by email or through a prominent notice on our platform.